Frequently Asked Questions at Touching You in Birmingham, Alabama

 
The certified mastectomy fitters at Touching You take special care to understand the very special needs of our customers to create solutions that exceed expectations.

We are proud of the work we do and would like to share this information with you.

Will my health insurance cover my post-mastectomy products?

Yes, most health insurance covers post-mastectomy products, to include: breast prosthesis, breast forms, mastectomy bras and camisoles. Some insurance covers wigs also:

MEDICARE, Alabama Medicaid, Blue Cross of Alabama, Cigna-Healthspring, Healthchoice, Mailhanders, Tricare, UMWA, UnitedHealthCare, and VIVA. To verify coverage, consult your handbook or call the number on the back of your card. If you need assistance, make an appointment to meet with one of our fitters to help you.

How soon after my surgery can I be fit with a permanent breast prosthesis?

Your surgeon or oncologist will give you a prescription/order when you are ready to be fitted for the permanent breast form and bras. This is usually four to six weeks after your surgery but your drains must have been removed.

What is a permanent breast prosthesis?

A breast prosthesis is a silicone breast shaped form that is worn in the pocket of a mastectomy bra. Breast prosthetics come in different, shapes, sizes, and skin tones.

What is a breast form?

A breast form is a breast shaped fiber-filled form made from a material other than silicone. It can be made from fabric, foam, or a fiber-fill type of material and can be worn in leisure times (sleeping) but can have some weight for better comfort.

Should I purchase a post-surgical camisole for use immediately after my surgery?

Not necessarily but a post-surgical camisole can make your after-care more comfortable until you are fitted for a permanent breast form. The camisole includes drain pouches, so you don't have to pin the drain to your clothing. The drain pouches are removable and can also be worn on post-surgical (leisure bras). A comfortable non-weighted breast puff is also included and can be inserted in the breast pocket to give a more symmetrical look. This will make you feel you feel better.

When should I be fit for my breast prosthesis?

Normally, the recommendation is 4-6 weeks after surgery. However, it may be longer with some women. A doctor's prescription/order (a simple call from your surgeon) is necessary. Don't worry, if you come into our store without a doctor's prescription, we can always contact your doctor for you. We're here to ‘walk you through this process'.

How soon can I wear a breast form (non-silicone-soft form)?

You can wear this immediately after your surgery, since it is lightweight and soft. This can be worn in a pocketed post-surgical bra or camisole. This will make you feel more balanced and you will look better in your clothes.

How soon can I wear a post-surgical mastectomy bra?

We recommend being fit for your post-surgical bra when your drains are removed. However, you can continue wearing your camisole if you like and remove the drain pouches.

How often does my insurance cover post-mastectomy products?

Benefits differ for each insurance so it is best to consult with your insurance handbook or call the number on the back of your card. i.e. Medicare will reimburse for permanent breast forms every two years; bras, yearly.

Will my health insurance still cover post-mastectomy products if I had breast reconstruction, lumpectomy or a partial mastectomy?

Yes, in some cases, your health insurance will cover bras, breast prosthesis, breast forms and camisoles even if you had a breast reconstruction, a lumpectomy or a partial mastectomy. If you find your breast reconstruction as unfavorable, or your lumpectomy is not symmetrical, your health insurance may cover a breast prosthesis equalizer for a symmetrical look. This balance will also eliminate the bra from pulling to one side.

Do I have to set an appointment to visit Touching You, Inc.?

With an appointment, we will have verified prior to your visit so that you know what your patient responsibility will be as far as any co-pays or deductibles that haven't been met. We are an IN-NETWORK provider with most insurance carriers.

No, you don't have to have an appointment, however, we do recommend an appointment, since we always take our appointments before our walk-ins.

Should I wear a prosthesis?

We highly recommend wearing a breast prosthesis if you had a unilateral mastectomy (one breast removed). Not only does the prosthesis give you a symmetrical look, but it also keeps you balanced. Most bilateral mastectomy (both breast removed) patients find that it affects the core balance and the body shifts to the original position before the surgery.

How long does a fitting take?

Usually 30-45 minutes, depending on how many bras you'd like to try on. At Touching You, Inc., we take time with each customer and to give the best fit possible and explain the importance of the correct fit of prostheses and bras.

Is Touching You, Inc., only for breast cancer survivors?

No, we find that women who have had other surgeries, lung, shoulder, biopsy, open heart surgery, find that our bras are comfortable and support the breast to eliminate the weight of the breast pulling on incisions or pain. Out bras work well for those who also have had reduction surgery.

What if I don't have health insurance and I am financially unable to purchase post-mastectomy products?

For those who are uninsured or under-insured, we are networked with resources that can help pay for your post-mastectomy products to include: breast prosthesis, mastectomy bras.

Do I have to pay when I purchase my post-mastectomy products?

For those who are insured, the deductibles and co-pays are the responsibility of the patient. (Your handbook will outline this information or call the number on the back of your card). We always verify insurance.

What is a Certified Mastectomy Fitter:

A mastectomy fitter is a healthcare professional who is specifically educated and trained in the provision of breast prostheses and post-mastectomy services. This includes patient assessment, formulation of a treatment plan, implementation of the treatment plan, follow-up and practice management.

This means that when a patient meets with one of our certified mastectomy fitters, she can see bras, breast forms, post-surgical garments and other products and services that help with the healing process. We are an extension of your doctors' offices. Please call and schedule an appointment with one of our mastectomy fitters soon or call for additional information.